8 reviews for Dell Inspiron 15 3505 Full HD Laptop (FHD), 15.6 inch – AMD Ryzen 5 3450U, 12GB DDR4 RAM, 512GB SSD, AMD Radeon Vega 8 Graphics

1. 

   Rated 5 out of 5

   Linda – October 2, 2021

   
   It’s been a few months now and, having solved the Insert key issue detailed below and no further problems at all, I am increasing the stars to 5, but I still want to show the bad experience I had with so-called tech support.This has the HDMI and ethernet and USB ports I needed, which were harder to find than I expected. Also the 12GB of RAM beats most of the ones in this price range. Aside from certain keys being in less convenient positions, I have had no complaints until today when I realized the Insert key works in that it presses, but it does not toggle the insert mode. It’s always in overwrite mode. This feature is probably so rarely used by most users that they thought nobody would notice. However, it would make what I’m working on much easier. I also must hold Fn key to enable home and end keys to work, which is annoying but at least they work.Calling Dell support had me in tears when “Puneet” took remote control of my computer and immediately closed the browser window, despite my shouting to not do so. I had numerous tabs open with important work, and he didn’t even ask, then said he made a mistake and meant to minimize it. What an idiot. I was not using Chrome (and was panicking) so I had trouble finding the “recently closed” option, which thankfully restored my tabs but what a giant tool.Anyway his test failed, meaning the key is defective, and my only option is to mail in the only computer I have right now and be without it for 2-3 weeks. I am sure there must be an easier fix, like some setting is not set correctly, but they want their sweet warranty bucks and tried selling me the premium plan. When I had a Dell in the past, a tech guy came to my home, so it’s pretty galling that I’d have to pay $119 to get a defective computer fixed or be without it for weeks. (I didn’t ask but assume I’d have to pay to ship it for service, which won’t be cheap either.) And $119 is for a lower 1-year warranty that won’t cover physical damage; that would cost $169.BTW calling support went south from the start. A voice comes on and says there are numbers on the underside of your device, so enter it now. It gives you about 2 seconds to turn the computer over and scrutinize the label to find the number among the many others. To top it off, my label was all smudged as if it had been damaged by water but stuck on anyway. I had no idea what I was looking for and the automated voice switched me to Sales, then sales switched me to tech support, and I could have easily found this service tag number by going to the Dell support page, which automatically recognizes your device and displays it. So more unnecessary stress. No wonder Dell is struggling.Add: I learned that the Insert key is not automatically enabled by the apps I was using, which is weird, so it actually worked fine once I found the setting in the individual programs. Still, tech support stunk.

2. 

   Rated 5 out of 5

   Loral – May 18, 2021

   
   The laptop my wife used mostly was starting to show its age. The power cord was looking twisted and like it was going to fail, and came out of the laptop way too easy.Then recently, my wife was getting prompts that CHKDSK was running when she started it, and sometimes ran for about 10 minutes before she could use it.I’m a retired IT guy, so I calculated that with the age of the current laptop, its processor speed, RAM, video etc., that it was time to get a new one.My wife does some web searches, eMail, and plays some card games, so we didn’t need a gaming computer. This one is very affordable, and even folded, it’s half as thick as her previous one.With that said, this is far from a business class laptop. It is worth what you pay for it, but that is not a bad thing. The processor is good, plenty of RAM for her needs, fingerprint logon (she now loves), and a solid state drive (no moving parts).The monitor is nice and bright and very easy to read, even in our sun room. Battery life is about 3 hours.Also, understand that there is not a CD/DVD drive in this computer. If you need to install something, you will have to put it on a thumbdrive from your desktop or other computer. If you know networking like me, I just shared a drive on my home office PC and connected to it.This comes with Windows 10 Home. You can go into the System settings and you can do an update to Windows 10 Professional if you need an OS that you can connect to a work network. Price for that is $99.Everyday since we got it, my wife has thanked me for getting this for her. That may not seem much to some, but from my wife, that’s a homerun!

3. 

   Rated 4 out of 5

   Purdue Pete – June 22, 2021

   
   I’ve been using this laptop for about a month, and I’ve only found 3 things that could be improved.1) the keyboard needs backlighting. I’m often working in low light situations and the lack of backlighting makes typing very difficult. I’ve worked around it by tilting the screen down slightly to help illuminate the keyboard. This is my biggest complaint.2) the SD card should go all the way in when inserted. Instead it only goes in about 1/2 way. This prevents you from inserting the card and leaving it there all the time.3) for some reason the F11 an F12 keys don’t default to ‘home’ and ‘end’. You have to use fcn/F11 and fcn/F12 to access those actions. This is probably a setting in configuration somewhere, but I haven’t found it yet.Battery life appears to be outstanding. The unit is light and very thin.

4. 

   Rated 3 out of 5

   Web Webster – June 10, 2021

   
   This laptop has a lot going for it – fast processor, generous SSD main storage, lots of RAM memory, FHD screen. It boots up and shuts down amazingly fast. The wi-fi and keyboard are adequate. It would be a great computer, but it has a fatal flaw: the touchpad. The touchpad areas for left- and right-click are not easy to use (the sweet spots are in the extreme lower corners) and the cursor-movement portion is so sensitive that when you move it over a portion of the screen that has links, it’ll open up everything it passes over. Plus when you’ve used it for a while and your finger dries out, the cursor becomes impossible to move at all. So if this machine had a decent touch pad, or if you can use it with a traditional mouse (which defeats the purpose of a laptop IMO), it would be a value-shopper’s dream. As it stands, it’s a nightmare. I sent mine back.

5. 

   Rated 4 out of 5

   ALICIA PERALTA – November 18, 2021

   
   Algo con lo que no estoy cien por ciento a gusto con la Computadora, es que en el teclado de símbolos, casi todos están errados en la ubicación. No se si esto es normal en todas las marcas. Por lo demás es una excelente inversión. Jamas pensé a mi edad usar una Laptop. (70)

6. 

   Rated 5 out of 5

   agustinguerra10 – December 31, 2022

   
   Me encanto

7. 

   Rated 4 out of 5

   Claudio Alday – November 4, 2021

   Buena computadora, la batería podría mejorar
   Muy buena computadora, buena tarjeta de video y rápida, solo que la batería si se le acaba muy rápido a mi parecer

8. 

   Rated 5 out of 5

   Reclu – October 26, 2021

   Lo que buscaba
   Me parece una excelente computadora, el único punto malo sería el audio ya que es bastante bajo y no muy bien adaptado, es bastante rápida, cumple con las especificaciones de la descripción, es cómoda y agradable a la vista.